Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: June 2025
Information We Collect
Personal Information
- Full name and contact information
- Email address and phone number
- Delivery address and billing information
- Date of birth and gender (for medical purposes)
Medical Information
- Prescription information and medical history
- Allergies and medical conditions
- Healthcare provider information
Usage Information
- Device information and IP address
- Browser type and operating system
- Pages visited and time spent on our platform
How We Use Your Information
- Process and fulfill your medication orders
- Provide pharmacist consultation services
- Send important updates about your orders and account
- Improve our services and user experience
- Comply with legal and regulatory requirements
- Prevent fraud and ensure platform security
- Send promotional communications (with your consent)
Data Protection & Security
We implement industry-standard security measures to protect your personal and medical information:
- End-to-end encryption for all sensitive data
- Secure servers with regular security audits
- Access controls and employee training
- Regular backup and disaster recovery procedures
- Compliance with healthcare data protection regulations
Information Sharing
We may share your information only in the following circumstances:
- With licensed pharmacists for consultation services
- With delivery partners for order fulfillment
- With payment processors for transaction processing
- With healthcare providers (with your explicit consent)
- When required by law or legal process
- To protect our rights and prevent fraud
We never sell your personal information to third parties for marketing purposes.
Your Rights
You have the following rights regarding your personal information:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your account and data
- Opt-out of promotional communications
- Request data portability
- Withdraw consent for data processing
To exercise these rights, please contact us at privacy@medinow.com
Questions About This Policy?
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@medinow.com
Phone: +1 (555) 123-4567
Address: MediNow Privacy Office, 123 Healthcare Ave, Medical City, MC 12345